Kroger time off request in MyTime: PTO and approval help
A Kroger time off request should be submitted through the employee scheduling or request tool assigned to your account, then checked until the status shows approved, denied, cancelled, or another final result. Do not treat a submitted request as approved. If a posted shift conflicts with time off you believe was approved, contact the scheduling manager before the shift.
MyTime-Kroger.net is an independent employee guide. We cannot see, submit, approve, cancel, or change a Kroger employee request.
Kroger time off request at a glance
| Situation | What to check | Next action |
|---|---|---|
| You want a future day off | Request area available to your employee account | Choose the date and request type, submit it, then check the status |
| Request says pending | Exact dates and current status | Wait for a decision or ask the scheduling manager if the date is close |
| Request says approved | Approved dates and the live schedule | Make sure the posted schedule matches the approval |
| Approved day still has a shift | Approval record and current schedule | Show both records to the scheduling manager before the shift |
| Request type is missing | Options currently shown to your account | Ask the manager or HR contact which request process applies |
| You need to change availability | Availability controls, not a one-day request | Submit an availability change if that control is available |
How to submit time off in MyTime Kroger
The exact menu names can differ. Use the request or time-off area shown to your account instead of relying on a screenshot from another store or division.
- Open the Kroger scheduling or request tool supplied to your employee account.
- Go to the schedule, calendar, requests, or time-off area that your account shows.
- Select the correct date or date range.
- Choose the request type available to you.
- Review the dates before submitting.
- Submit the request once.
- Return later and check whether the request is pending, approved, denied, cancelled, or otherwise closed.
Kroger’s 2025 Responsible Business Report says its Sage associate assistant can provide work schedules, pay-stub information, and paid-time-off requests. That confirms PTO requests are part of Kroger’s current employee-technology environment, but it does not prove that every employee sees the same MyTime buttons or labels.
For basic access to the workforce system, use the MyTime Kroger login guide. This page stays focused on the request itself.
Before you submit, check these four things
- The exact date or date range is correct.
- You picked the request type actually shown to your account.
- The schedule is not already posted for the date, or you understand that a new request does not automatically remove a posted shift.
- You know where to return later to read the request status.
Example: if you need Saturday, October 17 off, check that the request says October 17 before you submit. If the schedule already shows a Saturday shift, do not assume the request removes that shift while it is still pending.
Pending, approved, and denied do not mean the same thing
A pending request is still waiting for a decision. An approved request shows that the request received approval in the employee system. A denied request means you should not assume the day is free unless your workplace gives you a separate instruction.
Keep the exact dates straight. A request for March 12 does not cover March 13 unless both dates are included in the approval.
How do I know whether my time off was approved?
Open the request record and read the status shown for the date. If the request is missing, the status is unclear, or the date is close, ask the person responsible for the schedule.
A verbal conversation and a system approval are two different records. If your workplace uses the employee system for requests, check the system record before relying on memory alone.
Why is my request still pending?
A pending status only tells you that the request has not reached a final result in the system view you can see. It does not tell you why. I could not find a current Kroger-wide public rule that gives one approval deadline for every store or division.
If the requested date is approaching, contact the scheduling manager and give the exact date. Do not submit duplicate requests unless your workplace tells you to do that.
What to do when approved time off still shows a shift
Compare the approved request with the live schedule. Check the date, start time, location, and current status. If the records conflict, contact the scheduling manager before the shift.
- Open the approved request and confirm the date.
- Open the current schedule for the same date.
- Save the approval record if the system still shows it.
- Contact the manager or scheduler responsible for that shift.
- Ask which record will be corrected and check the schedule again after the change.
Do not assume that an old screenshot is the final schedule. Do not silently miss a posted shift because two employee records disagree.
For schedule conflicts and blank weeks, use the Kroger employee schedule guide.
How to cancel or withdraw a time off request
If the request is still pending and your account shows a cancel, withdraw, delete, or similar control, use the option shown to your account and verify that the request no longer appears as active.
I could not verify one universal Kroger rule saying every pending request can be self-cancelled or that every approved request must be changed by a manager. Those controls can depend on the employee system setup and local process.
If the request is already approved and no cancel control appears, contact the scheduling manager. Give the dates and explain that your plans changed.
Can I change the dates instead of cancelling?
If the system gives you an edit option, review the new dates before submitting the change. If no edit option appears, ask whether your location wants the old request cancelled and a new request submitted.
Time off request and availability are different
A time off request is usually tied to a specific date or date range. Availability describes when you can normally work. Changing one does not automatically change the other.
If school, childcare, another job, or another recurring commitment changes the hours you can work, look for an availability request instead of submitting repeated one-day requests.
A new availability request also does not automatically rewrite a schedule that is already posted. If the posted schedule conflicts with an approved availability change, contact the scheduling manager.
What if the unpaid day off option is missing?
Use only the request types currently shown to your employee account. I could not verify a Kroger-wide public rule that requires the same unpaid, vacation, personal, or sick request options to appear for every associate.
If an option you used before is gone, ask the manager or HR contact which request type or local process now applies. This is safer than choosing a different leave type just because it appears on screen.
Can you request time off with less than two weeks notice?
You may be able to submit a request for a close date, but submission and approval are different questions. I could not find a current Kroger-wide public policy that guarantees one 14-day rule for every employee, store, union agreement, or type of leave.
If the date is close, submit the correct request as soon as possible and contact the scheduling manager. Union agreements, local scheduling rules, the type of leave, and a schedule that is already posted can affect what happens next.
Vacation, PTO, personal days, and sick time can follow different rules
Do not treat every time-off label as interchangeable. The request choices shown to you can reflect your employee group, accrued balances, local policy, or union agreement.
This page does not determine whether a specific absence is paid, protected, or covered by a contract. For account-specific balances and eligibility, use the Kroger-authorized HR or benefits information available to you.
What if MyTime does not show the request?
First check the date and the request area you used. Sign out and start a fresh session if the page is stale. If the request still does not appear, do not keep clicking Submit without knowing whether the first request was recorded.
If the date matters soon, ask the scheduling manager to confirm whether the request reached the scheduling record. For login loops, blank pages, or access errors, use the MyTime troubleshooting guide.
Can I request time off from a phone?
Use the employee app or mobile route supplied by Kroger for your account. Kroger publishes FEED Mobile, and its current Google Play listing says associates can access schedules from anywhere. FEED and MyTime are different tools, so do not assume every MyTime request control appears inside FEED.
For the difference between FEED, the browser route, and UKG setup, see the Kroger employee app guide.
Questions people ask before a Kroger time off request
Does submitting a request mean I have the day off?
No. Check the final request status and the live schedule.
Can a manager deny a time off request?
A request can show a denied result. The reason and rules can depend on the request type, location, staffing process, and any applicable agreement. Ask your manager or HR contact about a specific denial.
Why did my approved time off disappear?
Check the exact date and current request history. If an approval you previously saw is missing, contact the scheduling manager and show any record you saved.
Should I submit the same request twice if it is not showing?
Not until you know the first request failed. Duplicate requests can make the record harder to understand.
Can I use MyTime after the schedule is posted?
You can use the controls available to your account, but a request submitted after a schedule exists does not automatically change the posted shift.
Sources checked September 10, 2026
- The Kroger Co. 2025 Responsible Business Report for Kroger’s public description of Sage, work schedules, pay-stub information, and paid-time-off requests.
- FEED Mobile on Google Play for current Kroger-published mobile schedule access.
If a current Kroger instruction, union agreement, or manager direction conflicts with this independent guide, follow the rule that applies to your workplace and employee record.
